BASIC MODULES
- 1. Overview
- 2. Mindfulness and Reflection in Clinical Training and Practice
- 3. Therapeutic Aspects of Medical Encounters
- 4. Balance, Self-Care
ESSENTIAL ELEMENTS
- 5. Integrated Patient-Centered and Clinican-centered Interviewing - Structure and Content of the Interview
- 6. Build a Relationship
- 7. Open the discussion
- 8. Gather Information
- 9. Understand the Patients Perspective
- 10. Share Information
- 11. Reach Agreement
- 12. Provide Closure
ADVANCED ELEMENTS
- 13. Responding to Strong Emotions
- 14. Nonverbal Communication: It goes without saying. Computers & EHRs
- 15. Understanding Difference and Diversity in the Medical Encounter: Communication across Cultures.
- 16. Promoting Adherence and Health Behavior Change
- 17. Shared Decision-Making
- 18. Exploring Sexual Issues
- 19. Exploring Spirituality & Religious Beliefs
COMMUNICATING IN SPECIFIC SITUATIONS
- 20. Family Interview
- 21. Communication & Relationships with Children and Parents
- 22. The Adolescent Interview
- 23. The Geriatric Interview
- 24. Tobacco Intervention
- 25. Motivating Healthy Diet and Physical Activity
- 26. Anxiety & Panic Disorder
- 27. Communicating with Depressed Patients
- 28. Domestic Violence
- 29. Alcohol: Interviewing and Advising
- 30. The Clinical Assessment of Substance Use Disorders
- 31. Medically Unexplained Symptoms and Somatization
- 32. Advance Directives
- 33. Giving Bad News
- 34. Communicating near the End of Life
- 35. Dialog about Unwanted Outcomes
- 36. Ending Clinician-Patient Relationships
COMMUNICATING WITH COLLEAGUES
- 37. The Oral Presentation
- 38. High Performance Teams: Diversity and RESPECT
- 39. Talking with Impaired Clincians
- 40. Giving Effective Feedback: Enhancing the Ratio of Signal to Noise
- 41. Professionalism: Boundary Issues
- 42. Effective Clinical Teaching
