This guide is designed to supplement CSPA 5040: Communication Dynamics in Dispute Resolution. It brings together library resources to help you find books, articles, websites, and other resources for your coursework. Have questions? Please ask a librarian for help at 954-262-4613 or email@example.com.
This course presents communication theories relevant to conflict resolution as well as theories about understanding, analyzing, and managing conflict. The course focuses on the human and emotional aspects of conflict, and includes the influence of gender and culture. This course is pragmatic as well as theoretical, and presents communication and conflict resolution models in a practice-based approach.