An examination of concepts of dispute resolution systems design. Includes the influence of organizational culture and prevailing social and cultural norms on the design and implementation of dispute resolution systems. Explores dispute resolution systems for neighborhoods, religious organizations, ethnic groups, business associations, and other settings that have relatively clear boundaries and shared norms.
Learning Objectives: At the end of the course students will be able to: 1. demonstrate knowledge about the general steps in assessing systems 2. design and or modifying an organization's structures or systems 3. ensure the new design can be maintained by those who use it or operate within it. 4. analyze, dissect and identify areas of conflict for a large organization.