Troubleshoot / Get Technology & Mobile Help: Wireless Access

To setup your NSU wireless access on your personal laptop or mobile device:

Please register your MAC address by choosing the Wireless Setup > Register your device links at

http://www.nova.edu/help/index.html

__________________________________________________________________________________________________________

How to locate your MAC address:

You will need your MAC address for your wireless device and a campus desktop computer.

For Windows: 2 ways:

• Start Menu > Control Panel > Network Connections
• Wireless Network Connection > Support > Details
• Physical Address = MAC address      

OR

• Start Menu > Run
• Type CMD, Enter
• In black window type: IPCONFIG /ALL
• Look for the 16 digit physical address = MAC address

For Apple Computer:

• Apple icon
• About this Mac
• More Info
• Network, MAC address will display = 16 digit number

Note: If you have an iPod Touch, you can locate your MAC address by selecting:

• Apple icon
• Settings
• General
• About, scroll down
• WiFi address=MAC address

If you are still having trouble locating the MAC address, especially for a smartphone, try going to your provider website (T-Mobile, Sprint etc.) and look up your phone- tech support usually posts instructions on locating your MAC address.

WIRELESS SET-UP INSTRUCTIONS FOR NSU STUDENTS, STAFF, AND FACULTY

To setup your NSU wireless access on your personal laptop or mobile device, follow these instructions provided by the OIT Help Desk to register your MAC address:

Wireless Setup > Register your wireless card

How to locate your MAC address

You will need your MAC address for your wireless device and a campus desktop computer.

For Windows: 2 ways:
     Start Menu > Control Panel > Network Connections

     Wireless Network Connection > Support > Details

     Physical Address = MAC address

OR

     Start Menu > Run

     Type CMD, Enter

     In black window type: IPCONFIG /ALL

     Look for the 16 digit physical address = MAC address

For Apple Computer:

     Apple icon

     About this Mac

     More Info

     Network, MAC address will display = 16 digit number

Note: If you have an iPod Touch, you can locate your MAC address by selecting:

     Apple icon

     Settings

     General

     About, scroll down

     WiFi address=MAC address

If you are still having trouble locating the MAC address, especially for a smartphone, try going to your provider website (T-Mobile, Sprint etc.) and look up your phone- tech support usually posts instructions on locating your MAC address.

Broward County residents with an Alvin Sherman Library card can check out a laptop computer with wireless access from the OIT labs on the first floor. The wireless network is not available to public users with their own computers.

Alvin Sherman Library Public Patrons - we want your feedback. Please respond to the following statement, yes or no.

It would be an added value service to access the wireless network in the Alvin Sherman Library on my personal laptop.