There are several ways to ask for help when you need it.
Call 954-262-4613 (Toll-Free)
Email refdesk@nova.edu
Chat with a Librarian online
Appointment Request Form | En Español
Text (954) 621-1400 (Start your question with "NSU')
Local NSU students are eligible to request materials that are not available at NSU. The Alvin Sherman Library uses Interlibrary Loan (ILL) to borrow materials from other libraries whenever possible. Turnaround time between processing requests and receipt of materials is dependent upon several factors, most of which are outside the control of the NSU Libraries. Because materials need to be shipped from the lending library, please allow at least 5-15 working days for your materials to arrive at NSU. Due to these factors, you should begin your research as soon as possible to allow for any unexpected delays.
Pick-up
You will be notified when your requested materials have arrived at the library. All users must come to the library Circulation Desk to check out their ILL items.
Electronic delivery
The ILL Department provides electronic delivery of articles to its local patrons. An email notification is sent to the patron once the materials requested become available. Your ILLiad account is automatically set to send your requested articles electronically.
Read more about this service on the Interlibrary Loan / Document Delivery Department page.
NSU students enrolled in or affiliated with distance programs may request library materials to be delivered to their home, office, or desktop. Turnaround time between processing requests and receipt of the material by the patron is dependent upon several factors, most of which are outside the control of the NSU Libraries. Materials from NSU Libraries collection will arrive faster, usually within 5 business days. Materials obtained from other sources which need to be shipped will take at least 5-15 business days to arrive.
Shipped delivery
Requested items are shipped to the address listed in your ILLiad account.
Electronic delivery
The ILL Department provides electronic delivery of articles to distance students. An email notification is sent to the patron once the materials requested become available. Your ILLiad account is automatically set to send your requested articles electronically.
Returns & renewals
Photocopies of articles are yours to keep, but books and other material must be returned to the Library by the due date.
Read more about this service on the Interlibrary Loan / Document Delivery Department page.