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Step 2: Download & Install

Windows Installation:

  1. Close all Microsoft applications on your computer!
  2. Click here to download EndNote (if using a NSU computer you can also download from the NSU App Store)
  3. Click on EndNote 21 for Windows 
  4. Log in with your NSU user name and password
  5. Save the zip file (preferably on your desktop)                                                                                                                           
  6. Go to wherever the file is saved and right click on the EndNote zip file undefined, Click on Extract All (or unzip). If you do not have an "extract all” or “unzip” option, try double clicking the zip file (the contents of the zip file will be in the right pane and click on the "extract all files" button on the top left of the window)                                                                                                                                                                                                           
    • ​​​Note: If you run the installer directly from the .zip file (without extracting the contents) it will not install properly. You will be asked for a product key. Start over if that happens.                                                                                                                                                                     
  7. Save where you want the extracted file to be located (preferably the desktop) and click Extract.
  8. Double click to open the new, unzipped EN21Inst file.                                                                                                                                                                                                                                                                                                                                                                                                                    
  9. Click Next when the Welcome to EndNote 21 box opens
  10. Click on Accept on the License Information screen
  11. Click on Next in the Read Me Information screen
  12. Accept the License Agreement (click Next to continue)
  13. Select Installation Type: CUSTOM (this will install necessary files to your computer)                                                                                                                                                                                                                               
  14. Click Next to proceed
  15. Click on the red X next to Additional Connections, and change the features to, "Entire feature will be installed on local hard drive" 

  16. PLEASE NOTE:  If your installation stalls, close out the EndNote installer, restart your computer, and reopen/run the installer.  Click on "Override Old Data" if prompted, and this time, unclick the box next to "Install Direct Export Helper" before proceeding with the installation.  You can also unclick the box next to "Install Direct Export Helper" at the previous screen during the initial installation in order to avoid any issues. 
  17. Click Next to complete the installation process
  18. Click Next to begin the installation
  19. Update the software to the most current version available

Mac Installation:

  • Step 1: Close all Microsoft applications on your computer.  Otherwise, you will get a notification that looks like this:

MS Office Error Message

  • Step 2: Always use Firefox or Chrome with EndNote NOT Safari!
  • Step 3: Click here to download EndNote (if using an NSU computer you can also download from the NSU App Store)
  • Step 4: Click on EndNote Version 20 for the Mac.

Where to Download

  • Step 5: Log in with your NSU user name and password when prompted.
  • Step 6: Click on Save to download EndNote to your computer
  • Step 7: Double-click on the Endnote.dmg file to mount it      
  • Step 8: When the installer window appears, click on the Endnote Icon to install.  
  • Step 9: Click Open on the pop-up installation notification.
    Open Installer
  • Step 10: Click Install.
  • Step 11: Follow instructions for installation.  Click Next on Welcome Screen and Next on Read Me Screen.
  • Step 12: If Updates have rolled out, you will need to install the updates as well.  This is checked on the screen after the "Read Me" screen in the Installer.  Click Download and Install and follow the prompts.

Update Notification