Oceanographic Campus Library 3D Scanner

If you can't find ExScan S on the desktop, make sure you logged in using the username and password located on the label at the bottom left of the computer screen, not your username and password.

In case of an error that says the cables are loose, disconnect the cable from the 3D scanner to the turntable.  Reconnect the cable and then restart the software.  If this error occurs during your scan, don't worry- the 3D scanner saves every scan the moment it completes, so no data should be lost.

If the application says the device is offline, even though you've turned on the 3D scanner, turn off the scanner, exit the application, turn the scanner back on, then open the application. If this doesn't work, turn the device off and restart the computer.

If the lights won't brighten, make sure you're in a project. If you can't click 'scan,' your project didn't open properly. On the left side of the screen under the 'work' tab, either select 'new project' or 'open work.'  This should prompt you to select a texture/non-texture scan. *

*If you are in your project and it is letting you scan, try clicking on the 'calibrating' screen. Do not complete the calibration. Select cancel calibration and try opening your project again. On the left side of the screen under the 'work' tab, either select 'new project' or 'open work.'  This should prompt you to select a texture/non-texture scan.

The system crashed! Is all my work lost?? No- The 3D scanner will save all of your scans. If you try selecting 'open project' and the file isn't showing up, select 'new project.' The name of this project is unimportant, just make sure you're still in the folder where your original project was located. After naming your project, you will find yourself on the original scanning page. To the left there is a tab under the camera preview labeled 'work.' Under the 'work' tab, select 'open work.' You should see your original project here- select it, and you can get back to scanning!